Returns & Exchanges

At William Wood, we want you to be completely satisfied with your home decor and furniture selections. If your order isn't the perfect fit for your space, you can return your items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack with Care

  Place the items in their original packaging, ensuring all protective materials are included to prevent damage during transit.

• 3.
  Schedule a Collection

  Choose a convenient pickup date through our portal, and a specialized furniture courier will arrive to collect your return.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.